Interaction EssentialsSM for Leaders

First-Level Leader, Aspiring / Emerging Leader

Target Audience
Skill Focus

Emotional Intelligence Essentials

Objectives

You will learn to:
Recognize the importance of building relationships that enable you to achieve results through others.
Identify the personal and practical needs present in every interaction and the importance of responding to them effectively.
Use the Interaction Essentials —Key Principles and Interaction Guidelines—to achieve business results while enhancing relationships with others.

Length of Course

1 hour

Recommended Prerequisites

None