Communication: Connect Through Conversations

First-Level Leader

Target Audience
Skill Focus

Communication

Objectives

You will learn to:
Conduct conversations that achieve your intended business goals.
Communicate and respond in ways that meet the unique personal needs of team members and others.
Recognize and react to emotions (yours and others’) present in work situations.
Use a technique to provide meaningful, supportive feedback.

Length of Course

1 hour

Recommended Prerequisites

None