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Micro-Courses
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Steps to Great Service
Course Name
Target Audience
Aspiring / Emerging Leader
Skill Focus
Customer Focus
? Identify the personal and practical needs of customers.
? Review three Key Principles to help effectively meet and exceed customers' personal needs.
? Learn a simple process for satisfying customers� practical needs.
Objectives
Length of Course
15 mins
Related Micro-Courses
N/A
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