Micro-Courses

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Mastering Emotional Intelligence

Course Name
Target Audience

Mid-Level Leader

Skill Focus

Emotional Intelligence Essentials

Applying the concepts and skills from this session will enable you to:
Realize how emotional intelligence (EQ) affects business results.
Understand how emotional hijacking interferes with values and outcomes.
Recognize the five elements of EQ and learn skills to strengthen each one.
Analyze your own EQ and the impact of your skill level on those around you.
Identify your emotional triggers and apply techniques so you can respond effectively rather than react inappropriately.

Objectives
Length of Course

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