Micro-Courses

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Interaction EssentialsSM for Leaders

Course Name
Target Audience

First-Level Leader, Aspiring / Emerging Leader

Skill Focus

Emotional Intelligence Essentials

You will learn to:
Recognize the importance of building relationships that enable you to achieve results through others.
Identify the personal and practical needs present in every interaction and the importance of responding to them effectively.
Use the Interaction Essentials �Key Principles and Interaction Guidelines�to achieve business results while enhancing relationships with others.

Objectives
Length of Course

Related Micro-Courses

Authenticity and Transparency
Building Relationships
Building Trust in Your Work Environment
Giving Feedback for Improvement
Giving Positive Feedback
Handling Emotion and Upset
Interaction Skills Challenge
Interaction Skills Simulation
Is Empathy Boss? Microgame
Resolve to Involve Microgame