Micro-Courses
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Interaction EssentialsSM for Leaders
Course Name
Target Audience
First-Level Leader, Aspiring / Emerging Leader
Skill Focus
Emotional Intelligence Essentials
You will learn to:
Recognize the importance of building relationships that enable you to achieve results through others.
Identify the personal and practical needs present in every interaction and the importance of responding to them effectively.
Use the Interaction Essentials �Key Principles and Interaction Guidelines�to achieve business results while enhancing relationships with others.
Objectives
Length of Course
Related Micro-Courses
Authenticity and Transparency
Building Relationships
Building Trust in Your Work Environment
Giving Feedback for Improvement
Giving Positive Feedback
Handling Emotion and Upset
Interaction Skills Challenge
Interaction Skills Simulation
Is Empathy Boss? Microgame
Resolve to Involve Microgame